Kalkan villas and Kalkan apartments for holiday rental
Kalkan villas and Kalkan apartments for holiday rental
Kalkan Villas + Apartments for Holiday Rental +44(0)1959 700170 info@olivetreetravel.com
Kalkan Villas + Apartments for Holiday Rental+44(0)1959 700170info@olivetreetravel.com

FAQ's - Making a booking and payment:

How do I make a booking with Olive Tree Travel?

You can book your holiday with us online, by telephone or by email. 

 

1. Find a property you would like to book and check availability and pricing by clicking the 'CHECK AVAILABILITY + PRICING' button at the bottom of the property page. You can also use one of our search facilities too. Please note, while we endeavour to ensure that our calendars accurately reflect the availability status of your chosen property, please do not book any flights until we have confirmed that your chosen property is definitely available and is being held for you. The calendars are for guidance only. 

 

2. Some of our properties do not have an availability calendar as they are sold on request, so you will need to click on the 'MAKE AN ENQUIRY ABOUT THIS PROPERTY' button at the bottom of the property page and enter the details of your request.  

 

3. Once you have submitted your request via the search system, the availability calendar, or via the enquiry form, we will get back to you to confirm availability and pricing as soon as we can. 

 

4. If you would prefer to check availability and arrange your booking by phone, please call us on +44 (0)1959 700170. We'll be more than happy to help you establish which property is right for you.

 

5. Once we have confirmed the availability of your chosen accommodation with you and you wish to proceed with a definite booking, we will ask you to complete our online booking form. We will then email you a summary of your reservation that will confirm the payment details. A non-refundable deposit of 25% of the total cost of your booking will secure the property for your chosen dates.  

 

6. The final balance will be due no later than 10 weeks prior to your arrival at the property along with payment of your refundable damage deposit of £250 (in some cases, depending on the particular property booked, the deposit required will be greater and we will specify the about on your booking summary). If your arrival date is within 10 weeks, then the full balance is payable by return.

If you require any help with making a booking, or you have a general enquiry about any of our properties please do not hesitate to contact us on +44(0)1959 700170 or email us

 

You can read our full booking terms and conditions via this link:

http://olivetreetravel.com/useful-information/booking-terms-conditions/

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Can you put my chosen dates on hold?

Yes, we can usually put your dates on hold for 24-48 hours to enable you to book your flights and liaise with the other member of your party.  

Do you have set changeover days?

Usually, changeover days are Monday and Saturday. However, we try to be as flexible wherever possible (depending on the property and time of year). Please ask us if your dates fall outside of these days and we will do our best to accommodate you.

How can I pay for my holiday?

Payments can be accepted by bank transfer / cheque (provided that your arrival date is not within 3 weeks) / debit or credit card / PayPal. Please note that payment via debit/credit card or PayPal are subject to a surcharge of 2.50% for Eurozone cardholders. For cardholders outside the UK / Eurozone, the surcharge is 2.99%. You can make a secure payment using your debit or credit card via a link provided on your Booking Summary or by CLICKING HERE. If preferred, you can also make a payment over the phone.

Do I have to pay a damage / security deposit?

We ask for a £250.00 damage deposit for villa and apartment bookings (minimum, the amount can vary at certain properties). This is added to your final balance and is payable to us along with your balance payment, or if preferred, no later than 2 weeks prior to your arrival. The damage deposit is refunded to you via bank transfer within 10 days of your return home (providing there has been no loss or damage to the property or its contents during your stay). There is no damage deposit payable for stays at our hotels.

 

As a courtesy, we would ask you please to report any breakages to the management agents or to our local Representative so that replacements or repairs can be arranged in time for the next guests' arrival.

What's included in the price I'm paying?

The villa and apartment prices displayed on this website are the cost per property, accommodation only, based on maximum occupancy (unless otherwise stated on the individual property's webpage).

 

For a full list of what's included in the price, please see this link: 

http://olivetreetravel.com/useful-information/what-s-included/

What is your cancellation policy?

Cancellations can be made by post and signed by the lead name on the booking or by email received from the lead name on the booking via the email address registered on the booking. Cancellations will become effective from the delivery date of the cancellation letter or email. All cancellations are subject to a charge payable by the customer as detailed below; charges for cancelled bookings will be confirmed to you by invoice within two weeks of cancellation. Please note: these charges also apply, if you have failed to make payment on time and we cancel your booking as a result. In addition, your booking will be treated as cancelled and the same charges will apply if you decide to change your accommodation from one property to another. 

 

Cancellation notice given:

Cancellation charge applied:

More than 70 days

Deposit only

69 – 43 days

80%

42 days or less

100%

  

Charges above represent a percentage of the total accommodation booking value. No refunds can be given for stays that are ended earlier than planned. No party may challenge the validity of a signed fax/emailed copy of the booking conditions on the basis of a lack of original signature.

Is Olive Tree Travel registered with ATOL or ABTA?

We are occasionally asked whether or not we are members of ABTA or if we hold an ATOL licence. As we don't sell 'package' holidays that include flights, we are not required to hold an ATOL licence and in any case, this would not provide protection for accommodation-only bookings.  ABTA is also not relevant to our business as we're not a retail travel agency selling other tour operators products. Of course, we understand that you may be concerned about the safety of your money in the unlikely event that we were to become insolvent, so to allay any fears, we would suggest that you pay your booking deposit by credit card - this can be done securely via our booking system. Although there are additional charges involved for credit card payments (see above for further details), you will benefit from the protection provided under section 75 of the Consumer Credit Act which should help give you peace of mind.

FAQ's - Getting there:

Do I need a Visa to enter Turkey?

If you hold a UK passport, then yes, you will need a tourist Visa to enter Turkey.

Although at the time of writing, it's still possible to purchase a Visa on arrival in Turkey for £20 per person, this system is being phased out and there's no definitive timescale for this, so we strongly recommend that you purchase your Visa online before you travel. This will be more cost-effective and will mean you'll avoid a queue on arrival.

 

The process is very quick and easy, but please ensure that you do this via the official E-Visa website, as there are plenty of other websites that will inflate the charges.  

 

CLICK HERE to be re-directed to the official E-Visa website - the Visas will cost $20 each and every person travelling will need one (including children and babies). You will need to print out a copy of each Visa and take it with you to Turkey so that it's available for inspection if required as you go through passport control.

 

From January 1st 2016, you will also need to make sure that your passport is valid for at least 6 months from the date you enter Turkey AND 60 days from the date of expiry on your tourist Visa (for example, to enter Turkey with an E-Visa with 90 days “duration of stay”, you should hold a passport that's valid at least for an additional 60 days which totals 150 days (90 days + 60 days) of validity at the time of entrance. You'll also need to ensure that your passport has at least one blank page for entry and exit stamps.

 

Residents from other countries will need to check their individual Visa requirements.

What's the nearest airport to Kalkan?

Dalaman international airport is the closest to Kalkan (1.5 hours drive). Antalya is the second closest (3 hours drive).

Can you organise airport transfers?

Yes, we would be happy to arrange transfers for your party from both Antalya and Dalaman airports in a private air-conditioned vehicles. Current rates can be seen here: http://olivetreetravel.com/extra-services/private-airport-transfers/

 

We work with a well-established and professional Kalkan-based company in this regard who employ safe drivers.

Can you organise car hire?

Yes, we'd be happy to arrange car hire for you, for collection from / return to Dalaman airport or for delivery to the villa on a date and duration of your choice. Full details can be seen here: http://olivetreetravel.com/extra-services/car-rental/

Can you arrange flights?

We do not currently arrange flights for our guests,  however, we do work with ATOL protected third parties who would be happy to assist you in this regard. Generally speaking, it's usually cheaper for you to book your flights yourselves (a good starting point for this is www.skyscanner.net). We would strongly recommend that you use an ATOL protected operator for this purpose.

FAQ's - Once in Kalkan:

What are the usual check-in and check-out times at your villas and apartments?

Generally, the earliest check-in time is 3pm-4pm on your day of arrival and the check-out time is 11am-midday on your day of departure. There are slight variations on these times from property to property and the exact times will be specified on your booking summary. In some cases, these times can be extended depending on the arrival / departure time of the bookings either side of yours. We will do our best to be as flexible as possible, but in the event that a later check-out is not possible, we can arrange for secure luggage storage and in some cases (subject to availability), we can arrange for you to spend the afternoon by the pool at a local hotel or beach club until it's time to set off for the airport (this will be 4 hours before your flight is due to depart Dalaman). Any variation on check-in and check-out times is at the discretion of the owner and / or the local property management agents.

Do you provide pool / beach towels?

Some of our owners provide pool / beach towels - if they do, it will be mentioned on the individual webpage relevant to that property. If you're unsure, please ask and we will check this with the relevant owner for you.

Will a welcome pack be provided for me on arrival?

In most cases, a basic welcome pack will be provided on arrival at our self-catering properties - this will at least enable you to have a hot or cold drink plus a small snack. Some welcome packs are more extensive than others, depending on the property, so please check this with us if you need to.

 

We can arrange for shopping to be delivered to your accommodation ahead of your arrival if you send us a list at least 1 week prior to your arrival date (minimum charges apply). You can pay for the shopping via our local Representative at your welcome meeting. Please note, that the following items are not usually supplied as standard in our self-catering properties:

  • Toiletries
  • Dishwasher tablets / powder
  • Washing powder / tablets
  • Toilet roll (although we ask each owner to ensure that each bathroom has at least one roll on arrival)

Will we be met upon our arrival at our accommodation?

Depending on the property and the time of arrival, you'll be met by a member of the property's management team and the keys will be handed to you. In some cases, your transfer driver (if you have booked transfers with us) will hand you the keys.

 

Some of our properties also have a Key Safe system - the key will be left in the Key Safe for you so that you can let yourself into the property on arrival.  We will of course supply you with the relevant code number ahead of your arrival. Our local Representative will endeavour to visit you at your property the day after your arrival (if you need to speak to him before then, you can contact him by phone / email).

What can I do in and around Kalkan?

There are lots of things to see and do during your visit to Kalkan - it's a place that seems to cater for all ages and tastes. Regular visitors are already aware of its numerous attractions and charms, but for those of you who have not visited Kalkan before, the following links will give you some idea of what to expect and what you can do in the area:

Who do I contact if I have any problems during my stay?

Before your arrival, we will send you contact details for the management agency responsible for looking after your accommodation. So if your query relates to the property you've booked, they should be your first port of call. In the event that they're unable to assist you, or if your query or problem is not related to your accommodation, please contact our local Representative for assistance. His contact details will also be given to you ahead of your arrival.

Can you provide equipment for young children / babies?

Some of our properties have cots and highchairs for guests use, but the vast majority do not. In this event, we can hire them for you at a small charge. Please bring your own bedding for cots. If you require a child / baby seat in your transfer vehicles, these can be supplied upon request, free of charge. It is also possible to supply child / baby seats in your hire car, however, there may be an additional charge for this, so please ask for details.

Can you tell me more about Kalkan?

For a brief overview on Kalkan and what it has to offer, please see this link :

http://olivetreetravel.com/useful-information/about-kalkan/

What currency should I take to Kalkan?

We would suggest you take a small amount of Turkish Lira with you to cover your first day or so  plus some Sterling. You generally get a better rate of exchange in Kalkan thank you do in the UK, so it's best to change up your money once you get to your destination.

 

There are numerous places in the town that will change money - you often get a better rate of exchange in some of the shops in the old town, than you do in the banks. We would however, strongly recommend that you don't take large amounts of cash out to Kalkan with you.

 

There are also numerous ATM's in the town from which you can withdraw Turkish Lira using your own bank cards, however, you may need to check what charges may apply with your bank before you travel. And most restaurants and shops in the town will be happy to accept card payment.

What happens if I need medical attention on holiday?

There are a number of English-speaking doctors in Kalkan. If you need assistance from one of them, please make contact with our local Representative and he will contact the Doctor on your behalf.

 

Health care in Turkey is not covered under the E111 as in the European Union and private health cover is necessary.  You will therefore need to pay for a consultation and any medical treatment needed. It is therefore very important that you have adequate insurance cover in place before travelling.

FAQ's - Owners

I'd like to add my Kalkan villa or apartment to your portfolio

We're constantly looking for great properties to add to our expanding portfolio, so if you'd like us to consider your villa or apartment for inclusion on our website, please email us at contracting@olivetreetravel.com with a brief overview of your property(together with some images if you have them) and we'll get back to you with further information on how we work with owners like yourself. You can see further information on our our owners page.

Book your Kalkan villa or apartment now!

Any questions?

Our consultants are on hand to help and advise you, so please get in touch:

 

Tel: 44 (0)1959 700170

 

Email: info@olivetreetravel.com

 

Featured Property

Villa Nefis - a charming 2 bedroom detached villa with great views over Kalkan bay.  Just 10 mins walk from central Kalkan - sleeps 4-6.

Discounts Applicable!

More details

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